Admin Services: Service Description

Description of Services

Board Support                             
In addition to maintaining your board’s policy folder(s) and documents, NSC will support your board meetings if needed. We will take minutes, track attendance, and assist with the setup and cleanup of your meeting space. We will also maintain the board calendar and can provide other services as needed to support your board, including specific committees. As we develop and learn more of your organization’s institutional knowledge and/or procedures, we can help guide your board transitions throughout the entire process: nomination, slate approval, onboarding, and offboarding at each board cycle.
We can serve as your registered agent for business within Missouri. We file annual or biennial reports as required by the secretary of state and complete other filings as requested by your board.

Marketing and Communications Support                             
If needed, NSC can assist with the implementation of your marketing plan using your brand guidelines. We can adjust website content as needed within the constraints of your system. We can also assemble e-blasts and social media posts and coordinate distribution at the direction of the marketing committee chair or other designated contact. We work with your marketing committee to develop the best methods of communication with your chair(s) to streamline this process.

Donation Support
In addition to maintaining information within your donor database, NSC will create or maintain a customized plan to track donations, communicate with donors through pledge reminders or acknowledgement letters, and provide reports as requested. We have experience with a wide range of donor management platforms and are happy to use any platform that has been working well for your organization. If needed, we will help identify any areas for improvement including but not limited to software selection.             

Membership Support                             
NSC will work with your association or membership management platform to support your members and membership committee. We have experience with a variety of platforms and will be happy to work with any program that works well for you. In addition to keeping your membership list up to date, we will also communicate with your members as directed and provide ongoing platform support for your members.  
Program and Special Event Support                             
NSC will attend planning meetings when available and needed. We will assist with the implementation of programs and special events through preparation, registration support, marketing implementation, onsite support and troubleshooting, and event follow-up. We can help with speaker coordination, supplies management, and other duties when possible. 

Sponsor Support                             
NSC uses a customized tracking system to provide open communication with your sponsors and within your committee. Our goal is to absorb the administrative duties in this area so that your committee and board can concentrate on solicitation instead of focusing energy on the more tedious tasks of sponsor support. We will collect any receivables from your sponsors and distribute information and agreements to them. This streamlined process provides a strong point of contact for both sponsors and committee chairs.

Information Technology Support                             
Though we do not provide comprehensive IT services, we can support your board’s software resources to troubleshoot issues, maintain board access, perform updates, suggest integrations and/or add-ons, and continuously assess your organization’s software needs to ensure that software licensing serves your organization well. The scope of our service in this area is dictated by the other service areas included in your agreement. 

Meeting and Storage Space 
You may opt to include meeting space within your agreement for meetings and/or programs. We have several rooms that can be reserved for your use and onsite parking. We provide tables and chairs and can work with your committee(s) to ensure that your needs are met. Most organizations own supplies for events, programming, or marketing purposes. We can provide a central location for these items within our administrative storage, which is shared by many of our administrative services clients. We will document the inventory for your organization. Access to storage can be coordinated as needed during business hours. If your organization requires a larger storage area that is not shared by other clients, we will work with our facility director to determine the availability of private storage space.